When will you receive your payment for a reservation?

You will receive your payout based on whether you are a new host or an existing host. The timing of the payout depends on which category you fall under.

New Hosts

As a new host, your first payout will be processed 24 hours after your guest checks in. This initial delay helps ensure a secure transaction. Depending on your bank, it might take a few extra business days for the funds to appear in your account.

A Few Things to Keep in Mind:

• Your first payout may take up to 4 business days to arrive, depending on your bank’s processing time.
• If you have multiple reservations, your first payout will include all completed stays up to that date.
• Future payouts will follow the standard schedule for existing hosts.

Existing Hosts

Once you have received your first payout, all future payments will follow the standard payout schedule:

• Payments are initiated two business days before check-in.
• The time it takes for funds to appear in your account depends on your bank and chosen payment method.
• Typically, you should receive the funds within 2-4 business days.

How Can You Check Your Payout Status?

You can check the status of your payouts anytime in your Holidu Host account under the Payouts section. Here, you will find details on:

• The amount and date of each payment.
• The processing status.
• Any potential delays due to bank processing times or verification steps.

What If Your Payment Has Not Arrived?

If your payout has not arrived within 4 business days, you should:

• Double-check your bank account details in your Holidu Host account to make sure everything is correct.
• Look at the Payouts section to see the payment status.
• Contact your bank to check if there are any processing delays.

If you still need help, you can reach out to Holidu Host Support, and we will be happy to assist you.