How do I verify my account as a private host?

Important: This process can only be completed by the host. (primary account holder in Holidu)

By following these steps, you can quickly and easily verify your data with Holidu. This article will guide you through the verification process step by step. We’ve also included a video explanation and a link to a full PDF guide with screenshots at the bottom of this page. Let’s get started!

1. Preparation: Gather Your Documents

Before you begin, make sure you have these documents ready:

• Official identification (passport, driving licence, or national ID).
• Proof of bank account ownership (e.g., a bank statement or deposit slip).
• If you're a freelancer, sole trader, or sole proprietor, you’ll need your registration number.

Here’s a video to walk you through the steps:

• How to verify your personal details?
• How to verify your payout data?

2. Start Verification

• Step 1: Go to the ‘Account’ tab in your Holidu account.
• Step 2: Click on ‘Validate’ to begin the process.
• You may be asked to sign a new agreement — simply accept to continue. (Don’t worry, this won’t change your pricing.)

3. Verify Your Personal Information

• Click on ‘Personal Details’.
• Double-check the information that’s pre-filled based on your Holidu account. If something needs editing, click ‘Edit’. Add any missing information or update anything that might be wrongly configured within your pre-filled Holidu account. Then click on “Next”
• At the bottom, select whether your bank account is in your name or registered under your sole proprietorship (freelancer, sole trader, etc.).
• If applicable, provide your registration number and address.
• Click ‘Next’ to continue.

4. Add Your Address

• Enter your address in the search field, and it will autofill the details.
• Important: Make sure the address matches the one on your ID document. If your billing address is different, update it to match your personal address on your ID.

5. Verify Your Identity with an ID Document

You have two options here:

Instant Verification (Recommended):

1. Select the country that issued your ID.
2. Choose your document type (passport, driving licence, or ID card).
3. Make sure your document matches the personal information you've entered.
4. Scan the QR code (or get the link via SMS) with your phone and take clear photos of the document for immediate verification.

Manual Verification:

1. Select your document type.
2. Upload clear photos of your document from your computer (make sure they’re high quality).
3. Click ‘Next’ to submit. Please allow up to 72 hours for verification.

6. Verify Your Payout Details

• Ensure your bank account matches the name you provided in the previous step.
• Choose one of these two options for verification:

Instant Verification:

• Select your online banking provider.
• Log into your bank account through Tink (our trusted partner). Your login info is never stored — it’s just used for verification.

Manual Verification:

• Enter your bank details and upload a recent bank document (within the last 12 months). The document must show your name, IBAN, and for non-EU residents, the bank location.
• Click ‘Next’ to submit.

Verification may take up to 72 hours.

7. Verify Sole Proprietor / Sole Trader Details

If you’re a sole proprietor, freelancer, or sole trader, provide these details:

• Your business legal name (as it appears on official registration documents).
• Registration number (or indicate if you don’t have one).
• Enter your business address (make sure it matches your legal address).

8. Sign the Service Agreement

Review the service agreement from our payment provider, Adyen. Once you’re ready, click ‘Sign’ at the bottom to complete this step.

9. Complete Verification

• If you used Instant Verification, your account status should update right away.
• If you used Manual Verification, allow up to 72 hours. You can track the status of your verification in your Holidu account. The status will change from “In Review” to “Complete” once finished.

Tips for a Smooth Verification Process:

• Ensure Clarity: Make sure your photos and documents are clear, well-lit, and fully visible.
• Stay Consistent: Ensure the information on all your documents matches — especially names and addresses.
• Monitor Your Email: We may need to contact you with updates or additional steps, so keep an eye on your inbox.

Step by Step Account Verification (KYC) PDF guides

Need Further Help?

If you need more assistance, please use the contact form below to reach out to our support team.