How to Connect to Mossos d'Esquadra

We're here to make sure your property stays regulated and that all necessary guest information is communicated efficiently. Let’s walk through the process of connecting your account to Mossos d’Esquadra.

Why to Connect to Mossos d'Esquadra?

Connecting to Mossos d'Esquadra ensures that you comply with local regulations regarding guest information reporting. This not only enhances the safety of your guests but also streamlines legal processes for your property.

How Do I Connect My Account?

Follow these easy steps to connect your account:

1. Access the Mossos d'Esquadra Website:
   Begin by visiting the Mossos d'Esquadra website.  On the homepage, find and click on “Establishment registration” located in the upper left corner.
2. Complete and submit the Registration Form:
   In the “Establishment registration” section, click on “Establishment registration form (PI-15).” Fill out all required fields in the form and click on “Accept.” To complete the registration, you must sign the form and submit it electronically. Additionally, scan and attach the DNI, NIE, NIF, or passport of the individuals listed in the form. If you are unable to submit the form electronically, follow the guidelines in section 2 of the user manual, available in the Documentation section of the website.
3. Receive Your Credentials:
   Once your establishment is registered, you will receive a username and password. Use these credentials to access the traveler registration system on the Mossos d'Esquadra website.

What is the Online Check-in Feature Offered by Holidu?

The Online Check-in feature allows hosts to connect their properties to Mossos d'Esquadra. Once connected, Holidu will automatically transfer guest data after the guests fill out the online check-in form.

How can I connect my property to Mossos d'Esquadra?

If you are using the mobile app, please make sure that you have the latest version of the app.

1. Go to your “Account” section and click on the “Configure” button present in the “Online guest registration” section

2. You will see here your list of properties. Click on the “Configure” button next to the property that you want to connect to the police or authority.

3. Complete the form, click on “Activate automatic sending to police,” select Mossos d'Esquadra as the authority, and enter your username, password. Click on “Validate” to confirm.

4. Once activated, click on “Save changes” at the end of the form.

5. If no error message appears, that means that your property is now connected to Mossos d'Esquadra.

6. You can now close the form and see that the connection is active.

Frequently Asked Questions

• What should I do if I lose my Mossos d'Esquadra credentials?
  Visit the  Mossos d'Esquadra website  to recover your account information or reset your password.
• Is this process secure?
  Definitely! We prioritize your privacy and security using advanced data encryption.

Thank you for prioritizing a secure and compliant hosting experience. We're here to support you every step of the way, ensuring both you and your guests have a seamless experience.