How to add and configure a Security Deposit

A Security Deposit is highly recommended to help cover costs you might have due to damages or unexpected situations during guests’ stays.

Getting started

1. Log in to your Holidu Account
Access your account and select the property you wish to configure a Security Deposit for. Please, keep in mind that If you have more than one property, you need to configure the deposit for each of them individually.

Configuring your Security Deposit

2. Navigate to Configuration

• On the upper left side, select “Configuration”.
• Click on the “Pricing” section.

3. Set up the Security Deposit

• Scroll down to “Additional Fees” and select “Edit”.
• A pop-up window will appear, and you can add/modify your Security Deposit accordingly. Once you are done, you can click on “Save”  to automatically update the Security Deposit for your property.

Important Considerations

• Existing Bookings:
  Bookings made before these configuration changes will not be affected by this, and you can not ask for a different amount than the original amount  that was configured at the time the guests have booked.
  
  Eg. if a guest has booked your property while there was no Security Deposit configured, you have to honour this booking and do not charge them any amount you might have configured later.
  
• Airbnb bookings: For those using Airbnb, the Security Deposit is not applicable, as is handled entirely by Airbnb.
  Please note, it is strictly forbidden to charge any security deposit to guests having booked through Airbnb.

We hope you find this guide helpful and straightforward. Thank you for being a valued host!